1. Introduction
This Refund and Cancellation Policy outlines the terms governing refunds, cancellations, and billing practices for the subscription-based services offered by Algohire Technologies Private Limited (“Algohire,” “we,” or “us”). By subscribing to or purchasing services on our Platform, you agree to the terms outlined in this policy.
Algohire operates on a recurring subscription model, offering add-ons and one-time purchases to enhance the user experience. This policy is designed to provide transparency regarding how we handle refunds, cancellations, and billing-related matters, ensuring a fair and consistent approach for all users.
2. Subscription Services
Algohire operates on a subscription-based model, providing access to premium features and services through recurring billing. By subscribing to our services, you agree to the following terms:
Recurring Billing: Subscriptions are billed on a recurring basis (e.g., monthly or annually) as selected during the subscription process. The billing cycle begins on the date of your initial payment and will automatically renew at the end of each cycle unless canceled.
Automatic Renewal: Your subscription will renew automatically at the end of the current billing period unless you cancel it before the renewal date. The renewal will be charged to the payment method provided during the initial subscription setup.
User Responsibility: It is the user’s responsibility to manage their subscription, including cancellations and updates to payment methods, to avoid unwanted charges or service interruptions.
By subscribing, you authorize Algohire to charge your payment method for the agreed-upon subscription fee and any applicable taxes at the beginning of each billing cycle.
3. Refund Policy
This Refund and Cancellation Policy outlines the terms governing refunds, cancellations, and billing practices for the subscription-based services offered by Algohire Technologies Private Limited (“Algohire,” “we,” or “us”). By subscribing to or purchasing services on our Platform, you agree to the terms outlined in this policy.
Algohire operates on a recurring subscription model, offering add-ons and one-time purchases to enhance the user experience. This policy is designed to provide transparency regarding how we handle refunds, cancellations, and billing-related matters, ensuring a fair and consistent approach for all users.
3.1 Non-Refundable Services
All payments made for subscriptions on the Algohire Platform are non-refundable once processed. Users are advised to carefully review their purchases and subscription details before completing a transaction to ensure that they are accurate and meet their needs. Algohire does not provide partial or full refunds for unused subscription periods, canceled subscriptions.
3.2 Billing Errors
If you believe that there has been an error in billing, such as an overcharge or incorrect amount, you must notify Algohire promptly by contacting our support team at [email protected]. To assist us in resolving the issue, please provide the following details in your query:
The date of the transaction.
The amount billed.
A description of the error.
Valid billing errors will be investigated and corrected promptly. If a mistake is confirmed, Algohire will issue a refund for the erroneous charge to the original payment method or apply a credit to your account, as appropriate. Any billing errors must be reported within 30 days of the transaction to be eligible for review.
4. Cancellation Policy
4.1 Subscription Cancellation
Users may cancel their subscriptions at any time by accessing their account settings on the Platform, the subscription will remain active until the end of the current billing cycle. No partial refunds or credits will be provided for the unused portion of the billing cycle, and users will continue to have access to the subscription features until the cycle ends.
To avoid charges for the next billing cycle, users must cancel their subscriptions before the renewal date. Algohire is not responsible for unintended renewals resulting from late cancellation requests.
5. Modifications to Plans or Pricing
Algohire reserves the right to modify subscription plans, pricing, or features at its discretion to enhance services or meet business requirements. Such modifications will be reflected on the Platform, and it is the user’s responsibility to review the updated plans or pricing periodically.
If you choose to continue using the Platform after modifications are implemented, you agree to the revised terms. If you do not agree with the changes, you may cancel your subscription before the start of the next billing cycle. By not canceling, you acknowledge and accept the updated pricing, plans, or features.
6. User Responsibilities
Users are expected to fulfill the following responsibilities to ensure uninterrupted access to the Platform and proper billing management:
Review Invoices and Billing Statements: Regularly review your invoices and billing statements to verify charges and ensure their accuracy. Promptly report any discrepancies or billing errors to Algohire at [email protected] for resolution.
Maintain Payment Methods: Ensure that your payment methods, including credit or debit card details, are current and valid. Failure to update payment information may result in unsuccessful billing attempts, service interruptions, or account suspension.
By adhering to these responsibilities, users help maintain the smooth operation of their accounts and minimize potential disputes related to billing and payments.
7. Contact Information
If you have any questions, concerns, or disputes related to refunds, cancellations, billing, or any other payment matters, you can reach out to Algohire’s support team by emailing [email protected]. Our team is dedicated to addressing your inquiries promptly and providing fair resolutions to any issues you may encounter. Whether it’s a question about your subscription, a billing discrepancy, or assistance with managing your account, we are here to help and ensure a smooth experience on the Platform.
