1. Introduction:
This Refund Policy governs the terms under which credits purchased on the Algohire.ai platform may be used and refunded. Algohire Technologies Private Limited ("Algohire," "we," "us," or "our") is committed to delivering exceptional service and value to our customers ("you," "your"). By purchasing credits from Algohire, you agree to be bound by the terms of this Refund Policy.
2. Credit Utilization Policy
We encourage the optimal use of credits purchased to access services on the Algohire platform. Our platform offers a range of features and tools designed to enhance your recruitment process.
3. No Refunds for Unused Credits
Please note that refunds are not provided for unused credits. We believe our platform offers valuable tools that meet a wide variety of recruitment needs, and we encourage you to fully utilize your purchased credits. For suggestions on how to best use your credits, or if you require assistance, our customer support team is available to help tailor our services to your specific needs.
4. Credit Transferability
In certain cases, credits may be transferable within your organization. If you wish to transfer credits to another user within your company, please contact us for assistance and information on the process.
5. Billing Errors
If you believe there has been an error in billing, please contact us immediately at [email protected]. We will investigate the issue and, upon confirmation of an error, take appropriate corrective action, which may include issuing credit adjustments to your account.
6. Service Issues
If you encounter technical issues that impact your ability to use our service, please contact us for assistance. We are committed to resolving service-related issues promptly and efficiently to ensure that you can maximize the utility of your credits.
7. Contact Information
For any questions regarding this Refund Policy or for assistance in using your credits, please contact our support team at [email protected].
8. Amendments to This Policy
Algohire reserves the right to modify or amend this Refund Policy at any time. All changes will be posted on our website, and you are encouraged to review this policy periodically.
